We have upgraded our services to allow you to submit and track your applications on the spot. To start please click here
We are here to help

With medical insurance comes queries of all sorts. But rest assured, we'll help you find answers to the most commonly asked questions, from coverage to claims.

Frequently asked questions

Health care can be quite complex at times - there’s no question about it. You’ll find answers to commonly asked questions here.

Download forms

Checklists, forms and applications. If you still prefer filling them up and visiting our branch, please download all documents relevant to your new or existing policy from this section.

Membership Guides and Policy Wording

The member guides are reference booklets for you to find information pertinent to your plan quickly and conveniently.

User Manuals

User manuals are guides for you to understand Daman’s online services like online payments, endorsement and enrolment.

VAT Information

VAT applies to goods and services in the UAE as of January 1, 2018. It is fixed at 5%.

Insurance through Emirates ID

One less card to worry about! You can now use your Emirates ID as your insurance card when you visit your healthcare provider. Just make sure your valid ID is submitted or updated on your account.

Self service 

You can track the status of your endorsements and claims with a few easy steps.

Daman Published Rates

We’ve made a list for you to learn more about our coverage rates when dealing with non-network providers.

Our mobile app is evolving
Download our app to get access to your health insurance benefits, track your pre-approval requests, submit claims, get tele-consultation and much more.