Explore our Frequently Asked Questions to gain clarity on coverage, claims, and everything in between.
Anyone who is planning to visit any Emirate in the UAE on a visit visa is eligible to purchase Ziyarah plans.
Ziyarah plan offers coverage for emergency inpatient medical conditions only.
Yes, a visitor can buy Ziyarah if he is already in the country.
Yes, 190 days coverage plan is applicable for Golden Visa application.
No, you will need to buy a new Ziyarah plan.
Yes, Emergency hospitalization treatment for Covid-19 is covered.
Emergency hospitalization and in-patient treatment are covered under your plan. Following services are excluded:
Coverage for pre-existing conditions is limited to medical emergency only. Any further treatment after your condition is stabilized is not covered in case of pre-existing condition.
There is no premium and VAT refund under this plan.
Yes, please approach the nearest Daman Branch for assistance.
Yes, you can have your claims paid amount transferred to an international bank account.
You can file your claim through email travel.claims@damanhealth.ae and in Daman’s branches service or points.
The following are the required documents:
We aim to make your claim reimbursement process as seamless and easy as possible. That’s why, if your claims fall below AED 15,000, you can file your claim by sending an email to travel.claims@damanhealth.ae or by visiting a Daman branch near you. However, if your claim is AED 15,000 or higher, you will be required to file it at one of our branches.