Thiqa members should click on Sign-In to log into your online account. Providers should use Provider Services option to login
Frequently asked questions
Enrolment/Renewal

The Thiqa Programme is free for all its members.

UAE Nationals and non-UAE National family members are eligible as per the criteria set out by the Department of Health.

It may take up to three working days for your application to be processed.

Coverage

No, they are not linked. Each must be renewed separately

Only certain Thiqa categories are covered for emergency medical services abroad. You can extend your coverage via buying “Musafer”, which will give you access to emergency services across the globe.

You can check your benefits via our online services on Thiqa.ae, by using the Thiqa app, or you can call the Thiqa contact centre at 800 480 000.

At the clinic

You can update your Emirates ID via our online services on Thiqa.ae or by using the Thiqa app.

You can check your benefits via our online services on Thiqa.ae, by using the Thiqa app, or you can call the Thiqa contact centre at 800 480 000.

You need present to your Emirates ID or Thiqa digital card, which is accessible via the Thiqa app.

Reimbursement

Our Reimbursement form explains full details about which documents you will need to submit.

You can submit your claim via our online services on Thiqa.ae or by using the Thiqa app.