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Ziyarah - Hello UAE!

Say hello to the UAE and ensure your peace of mind with our inbound emergency health insurance plan. With Ziyarah, you will enjoy a hassle-free trip inside the UAE with multiple plan options and days of coverage.

Our inbound emergency travel health insurance plan – Ziyarah, provides you with a wide range of protection options in case of immediate need of treatment and hospitalization for Coronavirus (COVID-19) or an unexpected medical attention is required during your visit.

Visit the UAE and put your mind at ease!

190 days coverage - Multi Trips.

(Applicable for Golden Visa applicants)

 

Up to AED 150,000 emergency coverage per person for a single trip inside the UAE for a duration of 190 days.

Premium: AED 220

100 days coverage

Up to AED 150,000 emergency coverage per person for a single trip inside the UAE for a duration of 100 days.

Premium: AED 125

 

70 days coverage

Up to AED 150,000 emergency coverage per person for a single trip inside the UAE for a duration of 70 days.

 

Premium: AED 86

 

40 days coverage

Up to AED 150,000 emergency coverage per person for a single trip inside the UAE for a duration of 40 days.

Premium: AED 48

 



Ziyarah FAQ
 

  1. Am I eligible to purchase Ziyarah plan?
    Anyone who is planning to visit any Emirate in the UAE on a visit visa is eligible to purchase Ziyarah plans.
     
  2. What coverage does Ziyarah plan offer?
    Ziyarah plan offers coverage for emergency inpatient medical conditions only.  
     
  3. Can I buy the insurance if I am already inside the UAE?
    Yes, a visitor can buy Ziyarah if he is already in the country.
     
  4. I am applying for UAE Golden Visa, which requires me to submit a 6 month travel insurance plan. Can I purchase the 190 days plan for Golden Visa application?
    Yes, 190 days coverage plan is applicable for Golden Visa application.
     
  5. Can I renew my Ziyarah plan after the expiry date? 
    No, you will need to buy a new Ziyarah plan.
     
  6. Does the plan cover Covid-19 treatment?
    Yes, Emergency hospitalization treatment for Covid-19 is covered.
     
  7. What are the medical services covered for COVID-19 treatment? 
    Emergency hospitalization and in-patient treatment are covered under your plan. Following services are excluded: 
    • Cases not requiring hospitalization 
    • Quarantine 
    • Any outpatient treatment and outpatient pharmaceuticals
    • All types of testing related to Covid-19.
       
  8. Are pre-existing conditions covered under my Ziyarah plan?
    Coverage for pre-existing conditions is limited to medical emergency only. Any further treatment after your condition is stabilized is not covered in case of pre-existing condition. 
     
  9. Am I eligible for a premium & VAT refund in case I cancel my policy?
    There is no premium and VAT refund under this plan.
     
  10. Are pre-existing conditions covered under my Ziyarah plan?
    Coverage for pre-existing conditions is limited to medical emergency only. Any further treatment after your condition is stabilized is not covered in case of pre-existing condition.
     
  11. I do not have a credit card; can I pay in cash? How?
    Yes, please approach the nearest Daman Branch for assistance. 
     
  12. I do not have a UAE bank account, can claims payment be made to my account abroad?
    Yes, you can have your claims paid amount transferred to an international bank account.  
     
  13. How can I have my medical emergency claims reimbursed and how long will it take?
    You can file your claim through email travel.claims@damanhealth.ae and in Daman’s branches service or points. 
    The following are the required documents:
    • Original claim form
    • Copy of your passport
    • Proof of travel (boarding pass, flight tickets etc.) 
    • Original itemized invoice with service date
    • Original prescription for medication
    • for procedures exceeding AED 1,000, provide investigation results and/or reports (lab tests, x-ray etc.)
    • Additional requirements for inpatient (hospitalization cases):
      • Original medical report and / or discharge summary stamped and signed by the treating medical practitioner and health care provider maybe requested by Daman’s claims team.
      • Reimbursement of claims will be finalized within 15 days after successful submission of all required documents.
         
  14. How much time do I have to submit my claims after the treatment is done?
     
    You must submit your reimbursement form to Daman within 180 days from the last treatment date for services availed in the UAE.
    Resubmission or appeal of reimbursement claims in case you disagree with a partially paid or rejected reimbursement claim. You have the right to appeal the decision. You can resubmit your claim with the supporting document(s)/justification(s) within 180 calendar days from the date of notification of partial payment or rejection.