We have a set of values that drive us – together they make up who we are.

Excellence
We set the standard with exceptional service through the creation and use of internationally-recognised
best practices

Pioneering
We continue to introduce innovative solutions as part of our vision to become the most trusted partner in health for the UAE community

Team spirit
We believe in transparency and open communication and work collectively as one team across all departments and business ventures

Responsibility
We are committed to supporting our people to enable them to deliver a service that exceeds our members’
expectations

Achievement
We are led by our ambition to deliver an unparallelled level of service with the aim of achieving the happiness of our
members