Important Information
COVID-19 is changing the way we live and has led to the closure of our branches and service points until further notice. We want to make sure we’re there for you whenever you need, so we are fully available online to assist you.
Learn more about COVID-19 click here
Services for Individual Policyholders and Members
We’ve made a list of services you can get through our online platforms so you can enjoy a seamless experience
| Service Name | Daman Mobile App | Daman Website | Online Application |
|---|---|---|---|
| Digital card details (card number, policy numbers and etc…) | ✓ | ✓ | |
| Know your benefits details (Schedule of Benefits and General Exclusions) | ✓ | ✓ | |
| Telemedicine (call a Doctor for non-emergency cases) | ✓ | ✓ | |
| Find a Medical Provider (hospital, medical center, pharmacy, and others) | ✓ | ✓ | |
| Submit a claim reimbursement | ✓ | ✓ | ✓ |
| Track your claim reimbursement | ✓ | ✓ | |
| Track your preapprovals | ✓ | ||
| Renew Basic Insurance Plan | ✓ | ||
| Payment services | ✓ | ✓ | |
| Add, delete members or change request | ✓ | ✓ | |
| Buy an insurance plan for new member | ✓ | ✓ | |
| Renew Enhanced Insurance Plan | ✓ | ||
| Request Insurance Certificate of Continuity (COC) | ✓ | ✓ | |
| Request and renew Aounak Health Insurance Card | ✓ | ||
| Other Inquiries related to old submissions in the branch | ✓ |
User Manual
Download the user manual to get a better understanding of our online services like online payments, endorsements and enrolment.
Online Renewal - EN: User manual
Online Renewal - AR: User manual
Online Endorsement: User manual
Online Endorsement AR: User manual
Online Group Registration: User manual
Online payment: User manual
