Your safety is our top concern, our branches will be closed until further notice. To use our online services click here

Important Information

Your health and safety have always been our top priority. As part of the precautionary measures taken to prevent the spread of COVID-19, we would like to inform you that all of Daman branches and service points are closed until further notice. You can continue to use our services online through our digital channels.

We maintain a strong and enduring commitment to providing you with the highest quality services; however, some delays might occur in processing requests.

 

For general FAQ about the COVID-19, please click here

Services for Individual Policyholders and Members

To ensure the continuity in meeting your needs we are providing you a list of services available through our online channels for your convenience.

 

Service Name

Service Channel

Daman Mobile App

Daman Website

Contact us at rs@damanhealth.ae

Digital card details (card number, policy numbers and  etc…)

 

Know your benefits details (Schedule of Benefits and General Exclusions)

 

Telemedicine (call a Doctor for non-emergency cases)

 

Find a Medical Provider (hospital, medical center, pharmacy, and others)

 

Submit a claim reimbursement

Track your claim reimbursement

 

Track your preapprovals

   

Renew Basic Insurance Plan

 

Payment services

 

Add, delete members or change request

 

Buy an insurance plan for new member

 

Renew Enhanced Insurance Plan

   

Request Insurance Certificate of Continuity (COC)

 

Request and renew Aounak Health Insurance Card

   

Other Inquiries related to old submissions in the branch

   

User Manual

You can download here the online service manuals. These manuals or guides will help you navigate through your online requests for payments, endorsement and enrollment.

 

Online Renewal - EN: User manual

Online Renewal - AR: User manual

Online Endorsement: User manual

Online Group Registration: User manual

Online payment: User manual